The Brass Edit FAQs
So, what’s The Brass Edit?
The Brass Edit is a wardrobe redesign program. Our goal is to help you create a beautiful, foundational wardrobe over the course of six months. First we’ll help you clean out your closet to get clear on what you’re missing. Then you’ll choose 1 piece per month for 6 months. You will be able to choose from The Edit Collection, 16 timeless core pieces (that we believe) every woman should own. We spread the experience over six months to help you shop intentionally. No more binge shopping, no more 40% off sale regrets. This is an investment in your wardrobe (and yourself).
Can you break the cost down for me a little more?
The value of The Edit is $692. You will receive everything for $548, plus a free shipping code to use on any additional orders placed during the 6 months. Here's how the costs break down:
6 Beautiful Core Pieces 6 x $95 (average retail price of Edit Collection items)
Shipping 6 x $6.95 (Priority shipping on all items)
The Brass Edit Kit A box filled with tips on closet clean-out, pre-paid mailer to recycle old clothes, and 6 beautiful hangers.
30 Minute Closet Consultation A one-on-one Skype or FaceTime with us to help you get clear on building a new wardrobe.
Why do I have to pay it all at once? Do you offer a subscription model?
This is a brand new program for us. We hope to offer other payment options in the future. But for now, because we are a small company, we would not be able to offer this kind of program without paying upfront.
What if I don't want to pay $548 upfront?
We understand that’s a big chunk of money, so we are also offering an installment plan. If you choose this option, it will be 2 payments of $288. Your first payment is due during the sign-up period (November 25th – 28th). Your second payment will be due on March 15th.
Can I return The Brass Edit if I'm not satisfied?
Yes, you can decide at any time that the Edit is not for you and we'll refund you. You will be refunded $75 for every month you have remaining. For example, if you have 4 months left, we'll refund you $300.
What if I need to exchange an item?
No problem, you’ll be able to exchange for any size or style within The Edit Collection. You'll just follow our normal exchange process and email our customer service team to get your new item or size.
Do I get free shipping on my Edit Collection items?
Yes! You’ll get free shipping on your Edit Collection items. You’ll also receive a free shipping coupon code you can use on any additional orders throughout the program period.
Can I get the same item twice?
If you want to use The Edit to get six pairs of Ponte Pants, you can do that. We won't stop you :) However, that is not exactly the point of the program. We hope The Edit helps women build a wardrobe filled with foundational pieces that can mixed and matched.
Can I get all of my items up front?
The Brass Edit is meant to be a slow shopping experience, so you can’t get all your items up front. Our goal is to help you be thoughtful and intentional with each item you pick, and potentially break bad shopping habits. This takes time.
Is the Brass Edit open to international customers?
Unfortunately, The Brass Edit is not open to international customers at this time.
Can I purchase The Brass Edit to gift to someone else?
Aren’t you sweet! Yes, you can definitely give the Brass Edit as a gift. Simply purchase between November 25th – 28th. After you’ve placed your order, send us an email at email@example.com letting us know it’s a gift and we’ll take it from there.
Sounds like something I could ask for the holidays. What’s the best way to do this?
If your friend or family member wishes to purchase the entire Brass Edit for you, he/she will simply email us at firstname.lastname@example.org after checkout to let us know it’s a gift. We’ll take it from there. If your friend or family member wants to pay for a portion of your Brass Edit, he/she can purchase you a gift card. Just remember, the Brass Edit is only available for sale from November 25th – 28th, so he/she will need to give you the gift card before the 25th so you have it in time to purchase.
Can I use a discount code on my Brass Edit purchase?
No. The Edit is already provided at a significant savings. So, we will cancel any orders that are purchased using discount codes and/or promotional gift cards and ask that you go through the checkout process again.
How will I get my item every month?
Great question. On the first of the month we’ll send you a unique code via email. You’ll then head over to Brass to choose one item from The Edit Collection. You’ll select your size and add the item to cart as if you were making a purchase. At checkout you’ll enter your unique code in the “Gift Card or Discount Code” field. This will reduce the value of the item to $0. You’ll complete checkout and wait 3-5 business days for your Brass Edit item to arrive. You will not be charged for shipping.
Can I add other items to my monthly Brass Edit order?
The best thing to do is place a separate order so you can use your free shipping code. Unfortunately, our system does not allow us to offer you the Brass Edit collection item and free shipping on additional items in one order. We realize it’s an inconvenience to ask you to create a separate order, and thank you in advance for your understanding.
Are Brass Edit pieces only available to Brass Edit participants?
All of The Edit Collection items will be available for sale to everyone, however, our Edit ladies will get first dibs on new product releases and back-in-stock items.
What if I don’t want The Edit Kit?
That’s cool. Just send us an email to let us know!
How do I sign up for my Closet Consultation?
After you purchase The Brass Edit, you’ll receive an email with a link to sign up for your appointment. Appointments are available from December - June.
Do my unique codes expire?
Yes, all unique codes will expire on December 31, 2017. We encourage you to order your Brass Edit items within the six-month program period. Outside of the program period we will not be able to guarantee inventory levels, and do not want you to miss out.
Great! When can I buy The Brass Edit?
You can purchase The Brass Edit between November 25th – 28th. You will receive your Edit Kit in December and be able to pick your first piece from The Edit Collection starting January 1st. You will continue the program through June.
What is in The Brass Edit Collection?
We have 16 beautiful core pieces in the Brass Edit Collection including tops, pants and dresses. 11 of the core pieces will be available immediately. Then, each month we’ll add a new seasonal item to the mix. To see all 16 pieces enter your email address below.